Room service not as popular in hotels as it once was

Jim Hanzo
July 19, 2018 - 8:31 am

It use to be a luxury, but now, is hotel room service beginning to disappear?  It could be because of  the changing food preferences and lifestyles of today's travelers.   People are not wanting the traditional room service food.  

Business analyst Wade Ragas says the hotels are not enforcing their own restrictions about bringing food up to the room.

"Many people find that there is a fast food outlet, or 3,4, or 5 of them within a short walking distance of the downtown hotels, which means they have little reason to wait or order a room service and pay a premium for room service, when they could just walk downstairs, get what they want and come back up," said Ragas.  

Hotels are now offering wine and cheese trays downstairs at certain times. 

"They're doing wine and cheese, and treats starting at 5 p.m. and going to 7," Ragas said.  "It's either free, it's comped, or it's at a ridiculously cheap price, but often it goes with a location where there is something gained by keeping the guests downstairs for a while."   

People don't want the traditional room service food like they once did because they believe it is overpriced, annoying many guests.  

Comments ()