N.O. city online permit service offline every Wednesday

The move will speed up cyber-attack recovery

Kenny Kuhn
February 19, 2020 - 12:10 pm
Mardi Gras

New Orleans’ online permitting service will be offline each Wednesday to expedite its cyber-attack recovery.

A press release from the mayor’s office says the city’s One Stop Shop for Permits & Licensing, which includes the Vieux Carre Commission (VCC), Historic Districts Landmarks Commission (HDLC), City Planning Commission (CPC), and the Department of Safety and Permits, will be closed to the public each Wednesday for the next six months. This closure will begin the Wednesday after Mardi Gras, February 26, and continue through August 26. 

The city says the closure will allow staff to dedicate time to converting paper files to digital, searchable records in the City’s database for permitting, licensing, planning projects, and violation cases, while still serving the public. The city says once the conversion process is complete, they intend to fully bring back the online services, including the One Stop App and online permit and license applications.

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