Crisis Counseling Text Line now active at 741-741

WWL Newsroom
May 25, 2020 - 9:45 am
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The Crisis Counseling Text Line is now active in Louisiana for residents who need help coping with the mental stress of the pandemic.

GOHSEP Preparedness Section Chief Rubby Douglas says all you have to do is text reach out in all caps, one word to 741-741 to get help 24 hours a day.

“It provides those callers immediate access to trained crisis counselors to help them deescalate and provide some coping skills to help them work through some of the stress caused by COVID-19,” says Douglas.

The money to run the text line comes from the feds.

There are crisis call centers already active but Douglas says not everyone is comfortable voicing their fears to another person.
“Research has shown that some people are more apt to text out and reach out via text and virtually, they will be able to actually disclose a lot more,” says Douglas.

If additional help is needed those on the text line may refer the texter to the appropriate behavioral health provider.
The Crisis Counseling Text Line is different from 211 which focuses on providing medical information to people about COVID-19 and the spread of coronavirus.

“The crisis text line is really mainly to offset the emotional stress that everyone is going through because there are parents who have been locked up with their children for quite some time,” says Douglas.

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