Tech giants still stumbling in the social world they created

August 10, 2018 - 9:11 am

NEW YORK (AP) — Who knew connecting the world could get so complicated? Perhaps some of technology's brightest minds should have seen that coming.

Facebook, YouTube, Twitter and other sites are finding themselves in a role they never wanted — as gatekeepers of discourse on their platforms, deciding what should and shouldn't be allowed and often angering almost everyone in the process.

The latest point of contention is Alex Jones. The right-wing conspiracy theorist suddenly found himself banned from most major social platforms this week after years of being allowed to use them.

The moves haven't satisfied anyone. Critics from the right have assailed the companies who banned Jones for censorship and ideological bias, while others have criticized Twitter for allowing Jones to remain despite allegedly violating Twitter's policies.

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